Contact & Support

We're here to help

Have a question, found a bug, or need help with your account or the app? Reach out any time.

The fastest way to reach us is by email. We aim to respond to every message as quickly as we can.

This inbox is monitored by the Mixologya Guide team and is the right place for account questions, app issues, data requests, and general feedback.

Before you write to us

To help us solve your issue as quickly as possible, please include:

A short description of the issue and what you expected to happen instead.
Your device type and operating system (e.g. iPhone 14, iOS 17).
Screenshots, if the issue is visual (a bar listing, an event, a filter result, etc.).

Bar or event information looks wrong. Let us know the bar name and city, and what's incorrect — we'll review and update it.
App isn't working as expected. Tell us what you tapped and what happened; device details help us reproduce the problem.
Account or personal data requests. You can ask us to access, correct, or delete your personal data by emailing us — see our Privacy Policy for details on your rights.
Business or partnership enquiries. Bar owners and event organisers are welcome to get in touch at the same address.

For our registered business details, see Company Information.